Terms of Service

Last updated: August 25, 2026

These Terms of Service (“Terms”) govern your access to and use of elixecollective.com and any purchases made through Elixe Collective, operated by SUPPBOTANICS LLC (“Elixe Collective,” “we,” “us,” or “our”).

By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Online Store Terms

You may use our website and services only for lawful purposes and in accordance with these Terms.

You agree not to use our website, products, or services in any way that violates applicable laws or regulations or interferes with the operation, security, or availability of our website.

2. Products and Services

Elixe Collective is a multi-brand retailer of supplements and wellness products. We do not manufacture third-party products offered through our store unless expressly stated otherwise.

We make reasonable efforts to present product information accurately. Product packaging, labels, ingredients, specifications, and other details may occasionally change.

You should always review the physical product label, directions, ingredients, warnings, and manufacturer information before using a product.

We reserve the right to modify or discontinue products or services without prior notice, subject to applicable law.

3. Health and Wellness Information

Information provided on our website is for general informational purposes and is not intended to substitute for professional medical advice, diagnosis, or treatment.

Supplements and wellness products sold through our store are not intended to diagnose, treat, cure, or prevent any disease.

Individual needs and results may vary. If you have questions about whether a product is appropriate for you, consider consulting a qualified healthcare professional before use.

4. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, or cancel an order if a product becomes unavailable or if we identify an inventory, pricing, payment, or other order-related issue.

If we cancel an order after payment has been collected, the applicable amount will be refunded according to the original payment method and our applicable policies.

5. Prices and Payments

Prices are displayed in U.S. dollars (USD) unless otherwise indicated.

Prices, promotions, and product availability may change without prior notice.

The final amount payable, including any applicable taxes or charges, will be displayed at checkout before you submit your order.

We accept the payment methods displayed as available through our checkout.

For additional information, please review our Payment Options page.

6. Orders

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability

• Incorrect pricing or product information

• Payment authorization problems

• Suspected fraud or unauthorized activity

• Orders that appear to violate these Terms

• Technical or processing errors

Submitting an order does not guarantee acceptance of that order.

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

7. Shipping and Delivery

Elixe Collective currently ships within the United States only.

Orders are generally processed within 1–2 business days. Standard shipping transit is generally estimated at 3–5 business days after processing.

Delivery times are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements and exclusions stated in our Return & Refund Policy.

For health, hygiene, and safety reasons, opened or used supplements and wellness products generally cannot be returned unless the item arrived damaged, defective, or incorrect.

For complete details, please review our Return & Refund Policy.

9. Accuracy of Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, typographical errors, inaccuracies, or omissions may occasionally occur in product descriptions, pricing, promotions, availability, shipping information, or other website content.

Where permitted by applicable law, we reserve the right to correct errors and update information.

10. Third-Party Products and Services

Our store may offer products manufactured or supplied by third parties.

Product trademarks, brand names, product descriptions, packaging, and other intellectual property associated with third-party products belong to their respective owners.

The availability of a third-party product through Elixe Collective does not imply that we manufacture or own that brand.

Our website may also contain links to third-party websites or services. We are not responsible for the content, availability, security, or privacy practices of independent third-party websites.

11. Intellectual Property

Unless otherwise indicated, the Elixe Collective website and its original store content, branding, graphics, design elements, and other materials are owned by or licensed to SUPPBOTANICS LLC and are protected by applicable intellectual property laws.

Third-party brand names, trademarks, product images, and other third-party materials remain the property of their respective owners.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected website content without authorization.

12. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws or regulations

• Infringe intellectual property or other legal rights

• Submit false, misleading, or fraudulent information

• Transmit malicious code, malware, or harmful content

• Attempt unauthorized access to our systems or accounts

• Interfere with website security or functionality

• Scrape, copy, or exploit website content in an unauthorized manner

• Engage in fraudulent purchases or payment activity

We may restrict access to our services where reasonably necessary to protect our customers, business, or systems.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable law.

Product-specific warranties, if any, may be provided by the applicable manufacturer and may be subject to separate terms.

14. Limitation of Liability

To the maximum extent permitted by applicable law, SUPPBOTANICS LLC and Elixe Collective will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SUPPBOTANICS LLC, Elixe Collective, and their applicable officers, representatives, employees, and service providers from claims or liabilities arising from your unlawful use of our website or material violation of these Terms.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.

17. Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that enables us to offer products and services online.

Your use of certain Shopify-powered features may also be subject to applicable Shopify terms and privacy practices.

18. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or applicable requirements.

The latest version will be posted on this page with an updated revision date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

20. Governing Law

These Terms are governed by applicable laws of the United States and the State of Florida, without limiting any consumer rights that may apply under applicable law.

21. Contact Information

Questions about these Terms of Service may be sent to:

Elixe Collective
Operated by SUPPBOTANICS LLC
7901 4th St N, #16167
Saint Petersburg, FL 33702
United States

Email: support@elixecollective.com
Phone: +1 448-203-5678