Established Brands
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Carefully Selected Products
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Return & Refund Policy

Contact Us

We’re here to help with questions about your order, shipping, returns, payments, or products available through Elixe Collective.

Elixe Collective is operated by SUPPBOTANICS LLC and currently serves customers within the United States.

Customer Support

Email: support@elixecollective.com
Phone: +1 448-203-5678

For order-related questions, please include your order number in your message so we can assist you more efficiently.

Business Address

Elixe Collective
Operated by SUPPBOTANICS LLC
7901 4th St N, #16167
Saint Petersburg, FL 33702
United States

Please contact us before sending any returns to this address. Returns must follow the instructions provided under our Return & Refund Policy.

Support Hours

Monday – Friday
9:00 AM – 5:00 PM Eastern Time

Closed on weekends and U.S. federal holidays.

Messages received outside our regular support hours will be reviewed on the next business day.

Order & Shipping Questions

If you're contacting us about an existing order, please provide:

  • Your order number

  • The email address used to place the order

  • A brief description of your question or issue

For damaged or incorrect items, please also include clear photos of the product and packaging when applicable.

Returns & Refunds

Eligible products may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Before returning an item, contact us at support@elixecollective.com for return instructions.

General Product Questions

For questions about a product sold on our store, please contact us before placing your order.

Because Elixe Collective is a multi-brand retailer, product-specific information such as ingredients, directions, warnings, and usage information may originate from the applicable brand or manufacturer.

Always review the product label and applicable product information before use.